Regardless of your profession, communication is an essential part of your day. From calming down irate customers to negotiating with vendors to giving instructions to employees, your communication skills determine your success. Communicate well and you’ll sell your ideas more effectively, deal with discord better, and run better meetings. Communicate poorly and you’ll leave conversations wondering if anything was accomplished at all.
Think about the conversations you have throughout the course of any given day. Are all of them productive? If you’re like most people, they’re probably not. Communicating effectively requires planning, concentration, and consideration of others. So whether you need to talk with your spouse, hash out a problem with a friend, o View the rest of this article
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